Privacy Policy
Last updated: December 2025
1. Introduction
Truespec ("Truespec", "we", "our", or "us") provides software that helps teams document, understand, and query product capabilities and limitations using AI.
This Privacy Policy explains how we collect, use, store, and protect personal and organizational information when you use our website, application, and integrations (collectively, the "Services").
2. Information We Collect
2.1 Information You Provide
- Name, email address, and account details
- Organization name and workspace information
- Product documentation and structured feature data you enter
- Messages, prompts, and questions submitted to the AI
2.2 Information from Integrations
If you connect third-party services (e.g., GitHub, Slack, Microsoft Teams), we may collect:
- Repository metadata and selected code references
- Pull request and commit metadata
- Workspace identifiers and user IDs
- Messages sent to Truespec via integrations
We do not access private messages or repositories unless explicitly authorized by you.
2.3 Automatically Collected Information
- Log data (IP address, browser type, timestamps)
- Usage metrics and feature interaction data
- Error and performance diagnostics
3. How We Use Information
We use collected information to:
- Provide and operate the Services
- Generate and maintain product knowledge
- Answer questions about product capabilities and limitations
- Improve accuracy, performance, and reliability
- Provide customer support
- Ensure security and prevent abuse
We do not use your data to train public or third-party AI models.
4. AI Processing
Truespec uses AI models to:
- Analyze product documentation and metadata
- Generate structured features, capabilities, and limitations
- Answer questions based on your organization's data
Your data is processed only to provide Services to your organization and is not shared across customers.
5. Data Sharing
We do not sell your data.
We may share data only with:
- Infrastructure providers (hosting, databases)
- AI model providers strictly for processing requests
- Analytics providers for service improvement
All vendors are bound by confidentiality and security obligations.
6. Data Retention
We retain data:
- For as long as your account is active
- As necessary to provide Services
- As required to comply with legal obligations
You may request deletion of your data at any time.
7. Security
We implement industry-standard security measures including:
- Encryption in transit
- Access controls
- Audit logging
- Least-privilege access policies
No system is 100% secure, but we take reasonable steps to protect your data.
8. Your Rights
Depending on your location, you may have rights to:
- Access your data
- Correct inaccuracies
- Request deletion
- Restrict processing
Contact us at contact@truespec.io to exercise these rights.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.